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Build a Better Agency Podcast

Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan of Agency Management Institute.
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Build a Better Agency Podcast
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Now displaying: March, 2023
Mar 27, 2023

This week, I’m using this episode to talk about some questions I get asked a lot, and that is what we offer in AMI memberships. Many of you want to know what our different tiers of memberships include and what other services we offer. If you’re curious about AMI and our membership offerings, this episode is for you.

I will break down what we offer for agency owners and leaders and how you can get involved in the AMI community if you feel compelled to do so. We have a ton of different ways to become a community member, get consulting and one-on-one coaching, access our peer networks, and even get help with succession work.

Our goal is always to help small to mid-size agencies reach their goals and get access to the best network possible. You’re never too small or far away from us to participate, so if you’re feeling compelled to join the community in some way, I’m giving you all the details here today.

For 30+ years, Drew McLellan has been in the advertising industry. He started his career at Y&R, worked in boutique-sized agencies, and then started his own (which he still owns and runs) agency in 1995. Additionally, Drew owns and leads the Agency Management Institute, which advises hundreds of small to mid-sized agencies on how to grow their agency and its profitability through agency owner peer groups, consulting, coaching, workshops and more.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.
agency owners

What You Will Learn in This Episode:

  • The free resources we always offer agency owners and leaders
  • Our workshops, both online and in-person
  • Online and onsite consulting with experienced business leaders
  • Creating a network of agency leaders with Peer Networks and Virtual Peer Groups
  • How we can help in succession planning and coaching new buyers to acquire an agency
  • The BABA Summit
  • How to get involved if you can’t travel or just want some content from us
  • The members-only perks as an add-on to our free content
Mar 20, 2023

You need innovative ideas to stand out and be ahead of the curve. We often get caught up in the chaos of day-to-day agency operations and retreat into the comfort zone of doing things the same way we’ve always done them.

Today, we’re talking you out of that way of thinking and giving you an entirely different framework for approaching client projects. Stan Phelps, an author and keynote speaker with prior agency experience, has a whole new way of thinking about client projects and asking the right questions to build out innovative ideas that will keep clients coming back to you for more.

 

When we make the time, space, and budget to allow our teams to think outside of the box and take more creative risks, we make space for better, more trusting clients who know you’ll hit a home run for them every time.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.
innovative ideas

What You Will Learn in This Episode:

  • Creating innovation through action and insights
  • Why we need to be incentivizing our teams and clients to think outside the box
  • The IDEA Framework for mapping out innovative ideas
  • Sometimes it’s about learning what our clients don’t value
  • Using attribute and journey mapping to learn about customers and how they interact with us
  • How to start asking your clients the big questions that lead to big ideas
  • What to internally evaluate before taking your ideas to a client
  • How to infuse innovation into agency operations as an agency leader
Mar 13, 2023

Think about some of your favorite brands for just a moment. What aspects of those brands make you feel the most connected to them? Do you ever find yourself talking to your friends or family about a company you love so much because of what they stand for or how they connect with people?

Enter community building as a marketing strategy — the next big thing in brand marketing, according to Mark Schaefer. This week, he will teach us why brands need to hop on this trend as quickly as possible and how agencies can join in on the fun, too.

 

As business leaders, the best way to reach our audience is to turn that audience into a community and connect with the people who are your biggest advocates. In this episode, we’ll talk about the role of creating emotional connections to your brand, the difference between an audience and a community, how agencies can become leaders in community building for brands, and so much more. Mark will leave you thinking about how your agency can evolve into a thriving community while growing your brand organically.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.
community building

What You Will Learn in This Episode:

  • Mark’s inspiration for writing his book on the next big brand marketing strategies
  • The 3 trends that came together to bring community building to the forefront of brand marketing
  • The importance of having an emotional connection with your community
  • The major difference between audience and community
  • How can agencies begin helping brands with community building?
  • Nurturing organic advocacy for your brand
  • Perfecting community building in both online and face-to-face interactions
  • Some pitfalls to avoid when beginning to dabble in community building
  • Can/should agencies create their own communities?
Mar 6, 2023

There’s no denying that when the pandemic hit, the workforce changed forever. We experienced some of the most rapid shifts in our economy and lifestyles this century, and we still feel its effects today.

Most notably, our work standards morphed along with how we view leadership and hustle culture. The old ways of working longer hours and devoting yourself to a company to climb your way to the top have dissolved.

This week, Heather McGowan is joining me to talk about the major shifts we’ve recently experienced and will shed some light on how agency owners can adapt to better fit the new roles employees expect leadership to fill. She’ll talk about “The Five Greats” that led to these intense shifts, and four leadership adaptations agency owners should consider making to support the new-age workforce best.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

What You Will Learn in This Episode:

  • How Heather accidentally became an expert in human work culture
  • “The Five Greats” that collided all at once to shift the workforce
  • How to change the mindset around hustle culture and where it still has its place
  • Four shifts an agency owner needs to make to align themselves with the current workforce
  • Moving from competition to collaboration to motivate your workforce
  • Polling your workers and being open to feedback as you make changes
  • How agencies are successfully building a remote culture
  • What are the new standards of effective leadership today?
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