Sam Mallikarjunan is a Marketing Fellow at HubSpot and former Head of Growth at HubSpot Labs, the somewhat-secret experimental arm of the world’s #1 Sales & Marketing platform. Sam teaches Advanced Digital Marketing at the Harvard Division of Continuing Education, and he is also the co-author of the book How To Sell Better Than Amazon (which, thanks to the publisher, is ironically available for purchase on Amazon).
What you’ll learn about in this episode:
- The way the internet has changed selling so that there’s almost too much information
- How salespeople can help consumers sift through the breadth of information out there
- Structuring sales calls so they’re all about asking the buyers questions about their business
- The power of inbound: competition where no one else is competing
- Learning to say no to bad revenue
- Why you need to build buyer personas -- both for your ideal customers and customers that you don’t want to do business with because they’re going to cost you money
- Why clients need agencies to teach them what to do -- not how to do it
- Getting involved with your client’s complete business -- including the sales side of their business
- How to get your clients to treat your agency like a partner instead of a vendor
Ways to contact Sam Mallikarjunan:
We’re proud to announce that Hubspot is now the presenting sponsor of the Build A Better Agency podcast! Many thanks to them for their support!