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Build a Better Agency Podcast

Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan of Agency Management Institute.
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Sep 11, 2017

John Rossman is Managing Director at Alvarez and Marsal, a keynote speaker, and an author. John is an expert at crafting and assisting clients to implement innovative and digital business models and capabilities including Internet of Things, marketplaces, and API driven platform business models. He is a sought after speaker on creating a culture of operational excellence and innovation. John has worked with clients across various industries, including retail, insurance, education, forest products, industrial products, and transportation.

John’s notable assignments include The Bill and Melinda Gates Foundation, Microsoft, Nordstrom. and several of the world’s leading retail and insurance organizations. Prior to A&M, John was an executive at Amazon.com where he launched the third party selling platform and ran the merchant services business.  

What you’ll learn about in this episode:

  • Why you need to get really clear on what your future looks like
  • John’s favorite Amazon leadership principles
  • Why you need to be proactive and take action
  • The importance of prioritizing getting to the right answer over getting along
  • Structuring interviews so you find the employees that are actually willing to grow and improve
  • Amazon’s “think big” and why it’s all about experimentation
  • John’s best hiring practices like getting independent opinions before making a hire
  • Strategies for breaking something down to its simplest form
  • How to get your employees to take ownership in your business
  • How to communicate principles in a way that everyone understands they’re the standard
  • How John helps companies figure out their principles
  • The impact having clear principles has on a business

Ways to contact John Rossman:

We’re proud to announce that Hubspot is now the presenting sponsor of the Build A Better Agency podcast! Many thanks to them for their support![/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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